Last Modified: February 22, 2025

This Privacy Policy (hereinafter referred to as the "Policy") outlines how Deniz Trader Pro LTD (hereinafter referred to as "we," "us," or "our") collects, uses, stores, and safeguards your personal information when you access or utilize our websites and mobile applications (collectively, the "Sites"). By using our Sites, you are deemed to have accepted the terms of this Policy.

Commitment to Data Privacy Laws

We are committed to adhering to all applicable global data privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), as well as any analogous provincial legislation.

1. Information Collection

1.1 Information Provided by You

We collect personal information that you voluntarily furnish, such as:

Contact Information: Name, email address, phone number, and postal address.

Account Information: Unique user ID and password.

Personal Details: Date of birth and purchase history.

Preferences: Wish lists, marketing preferences, and subscription choices.

Demographic Information: Age, gender, and location (if disclosed).

1.2 Automatically Collected Information

When you visit our Sites, we may automatically gather certain data utilizing technologies such as cookies, web beacons, and server logs. This includes:

Log Data: Your IP address, browser type, referring/exit pages, visit dates and times, and other browsing activities on our Sites.

Device Information: Device type, operating system, mobile network details, and device identifiers.

1.3 Information from Third Parties

We may obtain information about you from third-party sources, including:

Social Media Platforms: If you log in or interact with us via platforms like Facebook or Google.

Business Partners: Third parties assisting us in service provision or promotional activities.

2. Use of Your Information

2.1 Service Provision and Transaction Processing

We use your information to:

Fulfill your requests and provide services you consent to.

Offer customer support and respond to inquiries.

Manage your account and preferences.

2.2 Marketing and Promotion

We may use your information for:

Sending marketing communications, newsletters, and updates about our products or services.

Conducting surveys, promotions, or contests.

Personalizing your experience on our Sites based on your preferences and browsing behavior.

2.3 Service Improvement

We analyze data to enhance our Sites, services, and user experience by:

Studying usage trends and interactions on our Sites.

Conducting research to improve our offerings.

2.4 Legal Compliance and Protection

We use your information to:

Comply with legal mandates and respond to subpoenas or court orders.

Safeguard our legal rights and defend against legal claims.

Prevent fraud or illegal activities and ensure Site security.

3. Information Sharing

3.1 General Principle

We value your trust and are committed to protecting your privacy. We share your data only in accordance with this Policy.

3.2 Third-Party Service Providers

We may disclose your personal information to third-party service providers assisting us in service delivery. These providers may include those involved in:

Managing customer databases.

Sending emails.

Conducting marketing and data collection.

Providing data storage and analysis.

Preventing fraud.

Offering customer support.

All third-party providers are required to maintain strict confidentiality and use your data solely for the specified purposes.

3.3 Business-Related Sharing

We may share information to support our business operations and optimize services.

3.4 Business Changes

In the event of business changes, such as mergers, acquisitions, or asset sales, your personal information may be shared as part of the process.

3.5 Legal Requirements

We may disclose your information if legally compelled, such as to cooperate with law enforcement investigations or protect against misuse or unauthorized access.

4. Cookies and Tracking Technologies

4.1 Function of Cookies

Our Sites use cookies and similar technologies to collect information about your browsing habits. Cookies are small data files stored on your device that help us:

Remember your preferences and settings.

Analyze website traffic and usage patterns.

Improve user experience and personalize content.

4.2 Cookie Settings

You can adjust your browser settings to reject cookies or receive notifications when cookies are sent. However, some features of our Sites may not function correctly without cookies.

5. Data Security

5.1 Security Measures

We implement reasonable measures to protect your personal information, including:

Using encryption for secure transmission of sensitive data.

Employing access control systems to restrict data access.

Regularly updating security systems to prevent unauthorized access or breaches.

5.2 Security Limitations

No internet data transmission can be guaranteed to be 100% secure. By using our Sites, you acknowledge that we cannot ensure absolute security of your information, and you transmit data at your own risk.

6. Data Retention and Your Rights

6.1 Data Retention Policy

We will retain your personal information only for the duration necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law or for legitimate business reasons.

6.2 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Correct any inaccurate or incomplete information.

Right to Erasure: Request deletion of your personal information under specific conditions.

Right to Object: Object to the processing of your data for certain purposes, such as direct marketing.

Right to Portability: Request transfer of your data to another service provider in a structured format.

7. Third-Party Links

Our Sites may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. This Policy applies solely to the information we collect. We encourage you to review the privacy policies of any third-party websites you visit.

8. Policy Updates

We may periodically update this Privacy Policy. If significant changes are made, we will notify you by posting a notice on our Sites or sending an email to the address you provided. The date of the latest revision will be displayed at the top of this page.

9. California Privacy Disclosures (CCPA)

These disclosures apply only to California residents and provide additional information on how we collect, use, disclose, and process personal information in accordance with the CCPA.

9.1 Your Rights Under the CCPA

As a California resident, you may have the following rights, subject to certain limitations:

Right to Know: Request information about the personal information we have collected, used, or disclosed in the past 12 months.

Right to Request Deletion: Request deletion of your personal information, with some exceptions.

Right to Opt-Out: Opt-out of the sale of your personal information to third parties.

9.2 Exercising Your Rights

To exercise any of these rights, please contact us using the information below. We may need to verify your identity before processing your request.

10. Contact Us

If you have any questions, concerns, or wish to update your personal information or exercise your rights, please contact us at:

Email: [email protected]

By using our Sites, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you disagree with any part of it, you should refrain from using our Sites.